Help & Support
Frequently Asked Questions
The SkimSure® Card
The SkimSure card contains a protective device that is activated if someone tries to wirelessly read your credit or debit cards. The SkimSure® card makes it impossible for your card details to be read.
Just place the SkimSure® card in your wallet or purse together with your credit and/or debit cards and you’re instantly protected. One SkimSure® card protects 1 inch on each side of the card, that is a total of 2 inches of protection.
The SkimSure card does not require a battery, as it draws energy from the criminal’s scanner to power up. However, the SkimSure card contains a high-tech chip that we guarantee a minimum 3 year life span of. Make sure you register your card, and we’ll notify you when your SkimSure® card is about to expire.
You can easily test your SkimSure card by keeping it next to your credit or debit card when you try to make a contactless payment. The card terminal will not be able to read your card details, as the SkimSure® card will block the card reader’s signals. If you try the transaction again, but this time with the SkimSure card held away from your card, the transaction will go through as normal.
The SkimSure card does not affect the magnetic stripe or the chip on your cards or interfere with any other device such as entry key fobs or smartphones.
Yes. The SkimSure card is the same size as a credit or debit card and can easily be placed where you would normally keep your those cards.
Yes. The SkimSure card works worldwide, no matter where you are.
If you register your card, you will receive a reminder coming up to your 3 year anniversary, reminding you that your card will be expiring soon and that you will no longer be protected.
No. The SkimSure card will not alter or interfere with your cell phone or its signal.
The SkimSure® card can be purchased on our website and delivered free of charge. You can also purchase the SkimSafe® card in Best Buy stores or at Walmart
Yes, we ship worldwide. When you place your order, just select the country you would like your delivery to. If the address is within Europe, delivery time will usually take a few days longer. Any address outside of the U.S., delivery times can take up to 2 weeks.
Contactless cards and wireless theft
Wireless theft is a type of card theft where a thief steals card information by wirelessly scanning a contactless payment card with a card reading device. This device can be an actual card reader or a phone / app that contains Near Field Communication (NFC).
There is no maximum limit. Thieves are stealing your card details, not your card, which means they can make limitless transactions online.
Contactless cards and payments were introduced to provide a faster, more convenient way to pay for smaller transactions without having to enter your PIN code.
Other Questions
We have extremely thorough quality standards and individually test the products’ functionality before any single card leaves our factory.
We are constantly working to minimise our environmental impact. We use minimal plastic and only recycled plastic in our climate-smart packaging. All of our products meet strict international requirements (RoHS and REACH directives) regarding chemical content. Among other things, we cooperate with independent inspection companies that carry out CSR reviews according to the SMETA standard. You can find out more about this on our About Us page.
Contact Us
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SkimSure® is part of SkimSec Inc.
Address
SkimSec Inc
16192 Coastal Highway
Lewes DE 19958
USA
Telephone
833-966-SAFE (7233)
Email
[email protected]